THE LOGBOOK MANAGER
The Logbook Manager is the heart of the Concierge Assistant. This is where you will record all of your guest interactions. Each and every member of your staff will be able to answer questions with the same knowledge base. It is your digital journal allowing you to search for information in many ways: by name, by date, by room number, by profile, by concierge. Perhaps you wish to see only those entries that were created yesterday and today. Perhaps you wish to see only the Open items or just the Completed items. With the Concierge Assistant you may view your information your way.
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Perhaps you wish to see all entries that are "Due and Overdue" for completion. You
have the option to chose the display color for items
requiring additional information. |
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Adding a logbook entry is a simple task. Key in the name, the arrival
date (optional), and the date the request is being made for. Select a
category and up pops your customized Data Entry Panel. |
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You control what information is required. Creating a data entry panel
is simple. Never forget the Number of Tickets or the Credit Card Expiration
Date again. |
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