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SpaSoft® Announces Interface to
Gold Key Solutions’ The Concierge Assistant® Software
11/16/2009 9:00:00 AM
Implemented at Hotel Del Coronado
NEW HARTFORD, NY NOVEMBER 16, 2009 -- PAR Springer-Miller Systems, Inc. (PSMS) a wholly owned subsidiary of PAR Technology Corporation (NYSE:PTC) --- and the leading provider of guest-centric hospitality management systems --- announces the certification between SpaSoft Spa Management System Version 3.1.1 and Gold Key Solutions’ The Concierge Assistant using HTNG Standards/XML messaging via SMS|Diplomat.
This interface between the SpaSoft Spa Management System and The Concierge Assistant system enhances guest service and improves the efficiency of your staff. Using HTNG Single Guest Itinerary messages, The Concierge Assistant system can display all activities booked in SpaSoft and add them to the guest’s Single Guest Itinerary.
“The SpaSoft interface with The Concierge Assistant enables our office to run more efficiently,” said Eddie Rose, chief concierge at the Hotel Del Coronado. “Each guest’s experience is enhanced and the interface streamlines our office processes. We have used SpaSoft for two years and all our spa appointments are booked directly through the spa. The interface between SpaSoft and The Concierge Assistant lets us access all our guests’ spa reservations without tying up the spa staff while we gather information. This helps us run a much more professional operation.”
“This leading edge interface between SpaSoft and The Concierge Assistant enhances the guest experience and staff communications for properties immensely,” remarked Brigitte Diem-Guy, General Manager of SpaSoft Operations for PSMS. “The integration with The Concierge Assistant based on HTNG standards allows our clients to improve their efficiencies and focus on delivering superlative guest service.”
SpaSoft communicates guest spa appointments directly to the Concierge Assistant. Automated guest-activity tracking helps the concierge team run a more efficient operation and focus their attention on guest service.
“The Hotel del Coronado’s SpaSoft interface with The Concierge Assistant improves guest service while enabling the property’s guest service staff to be more productive,” said Newton Gore, president of Gold Key Solutions. “The real-time spa activity updates from SpaSoft to the Concierge Assistant enable The Del’s staff to provide guests with accurate itineraries any time during their stay.”
About SpaSoft/PAR Springer-Miller Systems
An industry-standard for more than 15 years, SpaSoft is a fully integrated, dynamic activities management/scheduling software solution, specifically designed to meet the unique needs of the wellness and spa industry. SpaSoft's integrated offering includes resource management, activity scheduling, Web booking, group management, yield/revenue management and forecasting, Club membership, inventory management, PA DSS validated point-of-sale, business and financial reporting and analysis, as well as client management and history. SpaSoft is one of the many products offered by PAR Systems-Miller Systems Inc, the leading provider of hospitality management solutions. The extensive product line offered by PSMS meets the technology needs of all types of hospitality enterprises including city-center hotels, destination spa and golf properties, timeshare properties and casino resorts worldwide. For more information on PAR Springer-Miller Systems, visit our website at www.springermiller.com.
About The Hotel del Coronado
The legendary Hotel del Coronado is located on 28 oceanfront acres on Coronado Island. Built in 1888 and designated a National Historic Landmark in 1977, The Del has played host to celebrities, presidents and dignitaries from around the world. Today, guests can select accommodations in the historic Victorian Building, in the contemporary Ocean Towers and California Cabanas, or in the new exclusive oceanfront cottages and villas at Beach Village. All together, there are 757 guest rooms, 28 suites, 70 junior suites and 78 Beach Village units.
Named the "best family beach destination in the U.S." by The Travel Channel, The Del offers endless recreation opportunities such as surfing, biking, boating, kids and teens programs.
The Hotel del Coronado has several exciting enhancements recently opened including a world-class Spa, Beach Village and a state-of-the-art Fitness Center. The new Spa includes unique ocean-inspired treatments, hydrotherapy, relaxation areas for men and women and steam rooms. The cottages and villas at Beach Village include 78 exclusive ocean view guestrooms and suites, a private enclave with pools and hot tubs, front desk and concierge service, and access to all of the resort's amenities.
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