Gold Key Solutions develops the best Concierge, Guest Services, and Hospitality
Software for Hotels, Hospitals, Residential Condos and Appartment clomplexes, Time-Shared
brands, Cruise Ships, Personal Concierge and Administrative Assistants .
Gold Key Solutions is the leader in the guest services field and a member of HTNG, a proud sponsor
of
Les Clefs d’Or and the only Concierge Software that is PCI-DSS compliant.
Our Products
CA Web, Web-based software as
a service solution that improves guest services and staff communication for hotels
of all types by creating orderliness and accuracy throughout the entire concierge
process.
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Concierge Assistant, Windows-based
software solution that improves guest services and staff communication for hotels
of all types by creating orderliness and accuracy throughout the entire concierge
process.
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Voucher Assistant, a software solution
that produces printed vouchers for guests’ activities, provides an organized directory
to make finding and booking activities efficient, and offers a comprehensive reporting
system that covers all voucher sales and accounting requirements
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Lost And Found, this Add-on program
is part of The Concierge Assistant; items are entered and tagged for easy identification,
with a photo of the item attached for a positive ID. The system records how and
when items were disposed for tracking and reporting.
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Customer Support
Online Support:
Live Support:
About Gold Key Solutions, Inc.
Since 1999, its cutting-edge product, The Concierge Assistant has been used by Ritz-Carlton
Hotels, Four Seasons Hotels, St. Regis Hotels, Marriott Hotels, Hyatt Hotels, Starwood
and other quality properties. CA is also utilized by many residential living properties
and by personal assistant and professional concierge companies to optimize client
services. To improve property's efficiencies, The Concierge Assistant also interfaces
with many hospitality applications.
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Integrations
Gold Key Solutions is a member of the single itinerary group of the Hotel Technology
Next Generation (HTNG). Accordingly, we are proponents of Web Services technology
to enable the exchange of information between various software applications at a
property.
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CA Web gets PCI-DSS attestation of compliance again
Agoura Hills, CA. October 5th, 2011. Since many guests of hotels use the concierge
to make arrangements and reservations for them, sometimes the credit card numbers
and expiration date are required as part of the CA Web service. The credit card
numbers and expiration date are transmitted securely from customer’s browsers to
the web application via SSL encryption and then stored, encrypted in the database
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